Privacy Policy

Effective Date: September 19, 2026

Home Again Concierge respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit 

HomeAgainConcierge.com, contact us, or inquire about our services, how that information may be used, and the choices available to you.

By using this website or submitting information through it, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Home Again Concierge may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information, or communicate with Robin regarding services.

This information may include your name, email address, telephone number, travel or return dates, service requests, and other information you choose to provide.

Please do not submit sensitive personal information through the website unless it is necessary for us to provide a requested service.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, website analytics, and similar technologies.

This may include information such as your browser type, device type, general geographic area, referring website, pages visited, and how visitors interact with the website.

This information is primarily used to operate the website, understand how visitors use it, improve the website experience, and maintain website security.

How We Use Your Information

Home Again Concierge may use the information you provide to respond to inquiries, communicate with you about requested services, coordinate or schedule services, provide customer support, maintain business records, improve our services and website, and comply with applicable legal obligations.

We will not use the personal information you provide for purposes that are materially different from those described here without providing appropriate notice.

Cookies and Website Tracking

HomeAgainConcierge.com may use cookies and similar technologies that help the website function properly and provide information about how visitors use the site.

Our website is hosted using GoDaddy Websites + Marketing, and certain cookies or technologies may be provided or managed by GoDaddy or other service providers used to operate the website.

Where available, visitors may use the website’s cookie preferences to accept or decline optional tracking technologies.

If we add services such as Google Analytics, Meta Pixel, or other advertising or analytics tools in the future, this Privacy Policy may be updated to reflect those services.

Sharing of Personal Information

Home Again Concierge does not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate the website, communicate with clients, provide requested services, or support normal business operations.

For example, information may be processed by our website hosting provider, email provider, technology providers, or other businesses that assist us in providing our services.

We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect the rights, property, safety, or security of Home Again Concierge, our clients, or others.

Service Providers and Vendors

As part of providing concierge services, Robin may coordinate with vendors or service providers at a client’s request.

When necessary to carry out a service you have requested, limited information may be shared with a vendor or provider for purposes such as scheduling an appointment, arranging access, coordinating delivery, or completing another requested task.

We will only provide information reasonably necessary to coordinate the requested service.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Choices

Depending on where you live and applicable privacy law, you may have rights concerning your personal information, including the ability to request access to information we maintain about you, request correction of inaccurate information, request deletion of certain information, or ask questions about how your information has been used or disclosed.

Home Again Concierge does not discriminate against individuals for exercising applicable privacy rights.

To make a privacy-related request, please contact Robin using the information below. We may need to verify your identity before completing certain requests.

Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, email system, or electronic storage method can be guaranteed to be completely secure. You should use reasonable care when sending personal information electronically.

Children’s Privacy

This website and Home Again Concierge services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through this website. If we become aware that such information has been submitted, we will take reasonable steps to remove it.

Links to Other Websites

Our website may contain links to websites or services operated by third parties. Home Again Concierge is not responsible for the privacy practices, content, or security of third-party websites.

We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

Changes to This Privacy Policy

Home Again Concierge may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

When the policy is updated, the revised effective date will be posted at the top of this page.

Contact Us

If you have questions about this Privacy Policy, the information we collect, or a privacy-related request, please contact: Home Again Concierge.